Business Program Manager Resume

Posted in Resume Samples for Manager

Sylvia Murray
2412 Simpson Square
Alfalfa, OK 73033

Job Objective Inspiring Business Program Manager is looking for employment that challenges meand that enhances my experience in the field.

Highlights of Qualifications:

  • Huge experience in providing client services, assisting in retirement plans for financial industries and maintaining records for same
  • Deep knowledge of retirement plans and IRS regulations
  • Operational knowledge retirement plans, ERISA, DOL and IRS regulations
  • Remarkable ability to maintain good relations with management and clients
  • Sound ability to maintain objectives for business processes in functional area
  • Skilled to work for long hours and ensured exceptional customer services
  • Outstanding communication skills in both oral and written forms
  • Proficient in managing telephone calls and providing client services
  • Ability to identify and resolve problems

Professional Experience:

Business Program Manager
GE Home & Business Solutions, Alfalfa, OK
October 2008 – Present

  • Managed various teams across large complex projects.
  • Coordinated with business units and developed projects according to business requirement.
  • Prepared project scope, estimated cost, defined project specifications and ensured compliance to schedule.
  • Maintained efficient relationships with business units and project sponsors.
  • Scheduled projects, ensured work according to project timeline and budget.
  • Planned resources required for project and maintained it.
  • Assisted Enterprise Program Management and business unit managers.
  • Developed various business procedures and processes.

Senior Account Executive
Mitre Corporation, Alfalfa, OK
August 2003 – September 2008

  • Coordinated with various clients and partners and ensured optimal level of client services.
  • Maintained communication of all services and prepared answers to complex questions that require further analysis.
  • Identified financial goals and assisted in its achievement in coordination with financial partners.
  • Administered everyday activities according to client requirements.
  • Trained and assisted account executives in various financial processes.
  • Analyzed process, provided feedback to improve working of process.

Senior Staff Accountant
Polycom, Inc., Alfalfa, OK
May 1998 – July 2003

  • Managed financial closing on a monthly basis and ensured compliance to all internal requirements.
  • Assisted in balance sheet reconciliations and performed regular analysis to ensure data quality.
  • Coordinated with controller and provided support to external audits and prepared documentation.
  • Monitored payments of sales and maintained regular reports on same.
  • Maintained working of special projects and managed financial functions for all.
  • Developed annual operating plan for process.


Bachelor’s Degree in General Org and Mgmt
Feather River College, Quincy, CA

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