Hotel Manager Resume

Posted in Resume Samples for Manager

John Lee
4534 Snyder Avenue
Charlotte, NC 28202

Job Objective Seeking a motivating and challenging position as a Hotel Manager in a reputation organization.

Highlights of Qualifications:

  • Exceptional department management experience in rooms division, food and beverage
  • Thorough knowledge of food service and restaurant industry, food terminology and fine dining food service techniques
  • Remarkable skills in operating budgets, capital budgets, inventories, labor analysis reporting, revenue management, employee counseling, hiring, firing, recruiting, & motivating
  • Ability to effectively present information in one on one and small group situations to customers
  • Ability to lead, multi-task, and make sound decisions in fast-paced environment
  • Ability to write memos, letters, reports
  • Ability to understand, interpret and analyze written and financial reports

Professional Experience:

Hotel Manager
Best Western Grant Park, Charlotte, NC
August 2005 – Present


  • Overseen all bookings and ceiling rates.
  • Managed housekeeping, front office, reservations, and engineering departments.
  • Developed and monitored hotel’s annual sales & marketing business plan.
  • Promoted the hotel’s service principles by example, responded to and resolved guest and employee inquiries, complaints and concerns.
  • Measured the effectiveness of broad-based marketing plans and yield management efforts to maximize the number of market segments reached, and diversified sources of revenues.
  • Provided a safe work environment according to OSHA guidelines.

Hotel Manager
ExtendedStay Hotels, Charlotte, NC
May 2000 – July 2005


  • Explained and managed financial activities.
  • Reconciled all financial accounts.
  • Prepared property budget and forecasts.
  • Participated and monitored monthly inventory of supplies and equipment. Ensured purchases made are within budget and by approved vendors.
  • Recruited qualified applicants. Trained employees in accordance with company standards.


Bachelor’s Degrees in Hospitality Management
MacCormac College, Chicago, IL

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