Vendor Relations Manager Resume

Posted in Resume Samples for Manager

George Sousa
3263 Thompson Drive
Concord, CA 94520

Job Objective To obtain a position of Vendor Relations Manager in order to bring about continuity for the company by using my skill set to your best advantage.

Highlights of Qualifications:

  • Admirable experience in managing projects, vendor network and administering telemarketing environment
  • Expertise in vendor management
  • Operational knowledge of Microsoft applications
  • Deep knowledge of office procedures
  • Exceptional ability to multitask and work in a fast paced environment
  • Remarkable ability to analyze large data
  • Sound skills to resolve all issues
  • Skilled to maintain good management relations

Professional Experience:

Vendor Relations Manager
Amerisure Insurance, Concord, CA
October 2008 – Present

  • Managed all vendor activities and communication.
  • Identified issues faced by vendors and initiated corrective actions.
  • Monitored vendor performance and ensured compliance to Service Level Standards.
  • Facilitated in obtaining more national and regional vendors in processes.
  • Developed standards for various new vendors.
  • Analyzed vendor performance and developed corrective actions when required.
  • Coordinated with vendor partners and company and resolved all delivery issues.
  • Ensured client satisfaction with vendors.

Vendor Relations Specialist
Recruitment Trends, Inc., Concord, CA
August 2003 – September 2008

  • Assisted vendor managers in all vendor tasks.
  • Performed audits on repair invoices of vendor and ensured accuracy.
  • Investigated and performed checks on potential vendors.
  • Monitored all customer complaints on vendors and investigated all issues.
  • Analyzed vendor and customer mapping and determined vendor coverage.
  • Coordinated with customers and vendors regularly.

Vendor Relations Coordinator
Kaiser Permanente, Concord, CA
May 1998 – July 2003

  • Ensured all work in compliance with company policies.
  • Managed queries directed to ServiceLink such as incoming calls and inquiries.
  • Developed files for databases and obtained new vendors.
  • Maintained and updated agent database.
  • Monitored all new vendor applications and ensured accuracy of applications.
  • Coordinated with marketing team and identified vendors for rural markets.


Bachelor’s Degree in Business Administration
Georgia Southern University, Statesboro, GA

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