VIP Manager Resume

Posted in Resume Samples for Manager

Brent Gagne
490 Boggess Street
Dayton, OH 45406

Job Objective Accomplished VIP Manager searching for position with well-established firm where my experienced will be utilized to the fullest.

Highlights of Qualifications:

  • Huge experience in managing VIP customers, monitoring all front desk activities of luxury resort and developing various VIP strategies
  • Expertise in VIP management
  • Profound knowledge of promotional spends for VIPs
  • Operational knowledge of Microsoft Office applications
  • Immense ability to work with various genres of VIPS
  • Ability to maintain confidentiality on VIP activities
  • Skilled to provide excellent customer services
  • Exceptional skills to work in a fast moving environment
  • Proficient in dealing with large number of people

Professional Experience:

VIP Manager
Verizon Communications, Dayton, OH
October 2008 – Present

  • Developed and managed all VIP programs for high profile guests of resort.
  • Coordinated with prospective customers and attended various VIP events.
  • Reviewed success of guests and initiated programs accordingly.
  • Initiated market research programs and gathered insights of customer expectation.
  • Monitored all on and off line events for VIPs.
  • Assisted issues concerning VIPs immediately.
  • Prepared weekly reports to be submitted to executive management team.
  • Handled all customer queries.

VIP Coordinator
T-Mobile, Dayton, OH
August 2003 – September 2008

  • Managed efficient check in and check outs for all VIP clientele.
  • Administered services provided to guests and ensured availability of personalized services.
  • Organized limousines pickup and drop for VIPs.
  • Determined all guest needs and informed hosts and supervisors on potential problems.
  • Maintained confidentiality of all records regarding guests.
  • Ensured availability of pleasant task at all times.

VIP Specialist
KeyCorp, Dayton, OH
May 1998 – July 2003

  • Administered optimal customer services to VIPs and ensured assistance at all times.
  • Analyzed guest needs and made reservations accordingly.
  • Ensured privacy of all VIP guests in accordance to policies.
  • Managed facility for VIP events.
  • Assisted guests and informed of charges and credits.
  • Established effective system and maintained highest level of customer services to client.


Bachelor’s Degree in Marketing
Susquehanna University, Selinsgrove, PA

Create your own professional looking resume for free using our resume builder!