Dispatch Officer Resume

Posted in Officer Resume Examples

Johnny Rouse

1694 Boring Lane

Oakland, CA 94612



Job Objective To secure a Dispatch Officer position within a fast growing organization in which my expertise can help the organization meet their goals.

Summary of Qualifications:

  • Extensive experience in dispatch operations within warehousing environment
  • Profound knowledge of regulations, codes, principles and methods related to the transportation industry
  • In-depth knowledge of principles and methods for transporting goods by air, rail, sea, and road
  • Familiarity with Interactive Voice Response (IVR) units and Outage Management System (OMS) software
  • Proficient in GPS Tracking, Microsoft Office Suite ( Excel, Word, MS Access) and SAP
  • Superior Typing and keyboard skills
  • Excellent verbal and written and communication skills
  • Strong problem solving and analytical skills

Work Experience:

Dispatch Officer, August 2005 – Present

Omniplex World Services, Oakland, CA

  • Scheduled and dispatched workers, work crews, equipment and service vehicles to designated locations.
  • Arranged for necessary repairs to restore service and schedules.
  • Conferred with customers and supervising personnel to respond to questions, problems and requests for service and equipment.
  • Developed daily work and run schedules.
  • Received and prepared work orders.

Dispatch Officer, May 2000 – July 2005

Snc Services, Oakland, CA

  • Supervised staff and equipment locations and ensured coordination of services timely.
  • Maintained inventory and dispatch information.
  • Determined and provided suitable quantity of equipment, vehicles, supplies and workers required.
  • Recommended staff to resolve traffic problems.
  • Made sure timely and efficient movement of trains according to train schedules.


High School Diploma, Columbia High School, Columbia, IL

Create your own professional looking resume for free using our resume builder!