Doctors Receptionist Resume

Posted in Receptionist Resume Examples

Cheryl Odell

3191 Chestnut Street

Tampa, FL 33614



Job Objective Experienced Doctors Receptionist seeking a position with strong company in which to further advance my skills in this industry while contributing to the success of organization.

Summary of Qualifications:

  • Admirable experience in working as a receptionist for a medical facility
  • Sound knowledge of answering phone calls and collecting co payments
  • In-depth knowledge of medical terminology
  • Operational knowledge of scheduling patients
  • Familiarity with data processing Insurance Billing, Billing collections, authorizations
  • Proficient with Microsoft Outlook, Word, Excel, PowerPoint
  • Good understanding of medical terminology
  • Ability to handle all patient queries

Work Experience:

Doctors Receptionist, August 2005 – Present

Roper St. Francis Healthcare, Tampa, FL

  • Scheduled the appointments for patients.
  • Conducted the pre tests for patients before the examination by the doctor.
  • Maintained paperwork for all the patients such as the necessary personal and financial information.
  • Verified the information on a regular basis to ensure that it is accurate.
  • Reconciled all appointments and the patient coming to the clinic at the end of the day.
  • Monitored all the confidential information in accordance with the HIPAA privacy regulations.

Doctors Receptionist, May 2000 – July 2005

Lakeshore Medical Clinic, Tampa, FL

  • Assisted the patients in getting the appropriate medical and technical staff.
  • Greeted all patients politely and answered all questions regarding the clinic policies and procedures.
  • Maintained a record of all personal files and retrieved them when required.
  • Administered the cleanliness of the reception and waiting area ensured that there is a proper flow of patients in the waiting room.
  • Managed the telephone lines and directed the calls to the appropriate departments or personnel.
  • Assisted the Health and Wellness staff in all the promotion activities carried in the facility.


Associate Degree in Medical Receptionist, Lorain County Community College, Elyria, OH

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