Front Office Receptionist Resume

Posted in Receptionist Resume Examples

Susan Weiser

2797 Freedom Lane

Stockton, CA 95204



Objective Looking for the opportunity to secure a position with well-established firm as a Front Office Receptionist.

Highlights of Qualifications:

  • Remarkable Front Office reception and sales experience in medical care facility
  • Outstanding knowledge of multiple phone systems
  • Ability to screen all incoming calls and direct it accordingly
  • Ability to set appointments and ensure the new patients arrive for their appointments
  • Ability to perform research and proof read the assignments
  • Ability to perform coding charges and receiving payments in a busy acute care setting
  • Proficiency in using office equipment such as fax, postage machine, scanner, copier
  • Fluency in both English and Spanish
  • Excellent communication skills

Professional Experience:

Front Office Receptionist, August 2005 – Present

Vantage Staffing Solutions, Stockton, CA

  • Scheduled all appointments for the patients over phone and in person.
  • Prepared all papers for the insurance claims and verified it with the company.
  • Maintained the patient charts and retrieved it when required.
  • Monitored the payments received and collected the co payments.
  • Handled all surgeries by making appointment in the local hospital.

Front Office Receptionist, May 2000 – July 2005

Employment Hotline, Stockton, CA

  • Greeted all patients and visitors in a polite manner and provided them with the necessary forms.
  • Prepared the patient charts and updated all the information on the Electronic Practice Management Systems.
  • Monitored all payments received from the patients, maintained records of the current payments and credit after the visit.
  • Performed regular checks for eligibility for all insurance and medical claims of the patients.
  • Maintained daily logs of the cash and made necessary bank deposits on an everyday basis.
  • Streamlined the donations made by the patients in accordance to the company policies.
  • Assisted the patients in making clinic appointments and providing all information regarding the policies and procedures.


High School Diploma, Reitz Memorial High School, Evansville, IN

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