Hospital Receptionist Resume

Posted in Receptionist Resume Examples

Helen Nelson

4182 Vernon Street

Ontario, CA 91761



Job Objective Experienced Hospital Receptionist seeking a position with strong company in which to further advance my skills in this industry while contributing to the success of organization.

Summary of Qualifications:

  • Remarkable experience of working as a receptionist in a heath care environment
  • Outstanding knowledge of Medical terminology
  • Sound knowledge of the switchboard and phone lines
  • Ability to understand all oral and written instructions
  • Ability to Check patients out, collect money and reschedule follow-up appointments
  • Ability to maintain relations with the physicians, public and the administrative staff
  • Ability to respond quickly to emergency requests
  • Excellent communication skills

Work Experience:

Hospital Receptionist, August 2005 – Present

New Milford Hospital, Ontario, CA

  • Greeted all visitors and patients on the phone with courtesy.
  • Maintained a record of all the couriers and documents both incoming and outgoing.
  • Ensured that all enquiries made by the patients are answered.
  • Administered the payments made by the patients and issued receipts for the same.
  • Prepared all reports for the patients on computers as well as manually.

Hospital Receptionist, May 2000 – July 2005

St Helena Hospital, Ontario, CA

  • Assisted the patients in emergency and outpatient services of the clinic.
  • Maintained a record of all personal and medical information of a patient coming to the clinic.
  • Ensured that the front desk operations the clinics are working efficiently.
  • Supported both the clerical and administrative department of the clinic.
  • Handled all communication with patients to maintain optimal customer services for the patients.
  • Coordinated with the safety officer, nursing and social work department to maintain all the visitation restrictions and regulations.


Bachelor’s Degree in Hospital Administration, Southern Connecticut State University, New Haven, CT

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