Medical Office Receptionist Resume

Posted in Receptionist Resume Examples

Frankie Lantz

497 Deercove Drive

Philadelphia, PA 19121



Job Objective Looking for work as a Medical Office Receptionist in which to put my communication and interpersonal skills to use for company by increasing the clientele and establishing a lasting relationship with existing clients.

Professional Experience:

Medical Office Receptionist, August 2005 – Present

Catholic Health Initiatives, Philadelphia, PA

  • Coordinated all scheduling and re-scheduling of the appointments.
  • Managed the multiple phone line system of the clinic.
  • Maintained records of all patients and updated it regularly.
  • Ensured that all the reports are filed in the electronic system.
  • Greeted all patients and visitors with the professional courtesy.
  • Administered the reception room and the waiting area by keeping it clean at all times.
  • Performed various clerical and administrative works.

Medical Office Receptionist, May 2000 – July 2005

ABC Staffing, Philadelphia, PA

  • Greeted all patients and visitors in a pleasant manner both on the phone as well as in person.
  • Scheduled all appointments and ensured that the treatment room is available for the appointment.
  • Ensured that the service is delivered to the patient according to schedule and informed the provider in case of delays.
  • Maintained a record of patients both personal and medical and retrieved it when required.
  • Monitored all the financial aspects of the clinic such as the patient charges, credit to the patients and third part insurance claims.
  • Administered the service and repair of equipments by scheduling the appointments with the vendors.
  • Managed the supply inventory, check them on a regular basis and made purchase order for the same.
  • Maintained all the confidential information for the patient.

Summary of Qualifications:

  • Remarkable receptionist experience in medical office facility
  • Sound knowledge of the billing procedure
  • Profound knowledge of the procedures and policies of a medical office
  • Familiarity with medical terminology, medications, and insurance policies
  • Skilled at front desk reception, answering all incoming lines and scheduling appointments
  • Ability to work with various background people
  • Ability to handle all kinds of office equipment
  • Exceptional communication skills
  • Proficient in using the automated billing system and Microsoft applications
  • Thorough understanding of the multiple line telephone system


High School Diploma, Roycemore School, Evanston, IL

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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