Information Receptionist Resume

Posted in Receptionist Resume Examples

Sharon Yarbrough

2141 Springdale Rd SW, Apt 411

Colorado Springs, CO 80903

(555)-555-5555

[email]

Summary

A goal-oriented individual with proven experience in customer service and interaction with the public; has an extensive knowledge in service-based, hospitality positions requiring an emphasis on customer satisfaction in a fast-paced environment; an extremely skilled team player and leader with proven record for utilizing strong technical and interpersonal skills to enhance organizational efficiency and profitablity; committed to high quality performance with an ability to learn new procedures quickly

Professional Experience:

Information ReceptionistJanuary 2007 – present

AppleOne, Colorado Springs, CO

Responsibilities:

  • Controlled access to the office and insured that only visitors properly cleared are authorized entry.
  • Responsible for customers’ concerns and secured information to resolve persistent problems.
  • Updated personnel/staffs regarding activities conducted at establishment.
  • Attended and transferred telephone calls.
  • Provided information, took down notes and messages and set up appointments.

Information ClerkMay 2004 – December 2006

Federal Aviation Administration, Louisville, KY

Responsibilities:

  • Set up appointments and kept an up to date appointment calendars.
  • Studied data to provide quality information regarding customers’ or members’ of the public concerns.
  • Collected, sorted, distributed and prepared mail, messages and courier deliveries.
  • Calculated and quoted rates for tours, stocks, insurance policies, and other products and services.

ReceptionistFebruary 1999 – May 2004

Firstsource Solutions Limited, Colorado Springs, CO

Responsibilities:

  • Controlled access to the office and insured that only visitors properly cleared are authorized entry.
  • Responsible for customers’ concerns and secured information to resolve persistent problems.
  • Updated personnel/staffs regarding activities conducted at establishment.
  • Attended and transferred telephone calls.
  • Provided information, took down notes and messages and set up appointments.

Information ClerkMay 2004 – December 2006

Federal Aviation Administration, Louisville, KY

Education

ssociate Degree in Public Relation, Stanford University, CA, 1999

Bachelor of Arts in Mass Communication, Stanford University, CA, 1997

Skills:

  • Good communication skills, both written and verbal, good customer relations skill
  • A creative approach to new campaigns
  • Good negotiating and interpersonal skills
  • Bookkeeping and documentation skills
  • A high standard of computer literacy

Awards and Honors

Dean’s Lister, Stanford University, 1994


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