Client Service Representative Resume

Posted in Representative Resume Examples

Jay Cain

1948 Black Stallion Road

Lexington KY 40509



Job Objective Qualified Client Service Representative seeking a position with growing firm in which to utilize my skills and expand my knowledge.

Highlights of Qualifications:

  • Remarkable payroll experience and tax preparation experience
  • Wide knowledge of payroll and payroll tax laws
  • Proficient with QuickBook and MS office Applications
  • Ability to write routine reports and correspondence
  • Ability to resolve client issues and complete specific client requests
  • Ability to use and understand multiple client applications

Professional Experience:

Client Service Representative

GTM Payroll Services, Inc., Lexington KY

November 2006 – Present

  • Handled customer satisfaction and their needs and preferences.
  • Coordinated the ongoing annual enrollment procedure for corporate clients.
  • Formulated data and outlined reporting as required.
  • Coordinated with financial analysts.

Client Service Representative

Health Solutiuons Plus Inc., Lexington KY

February 2001 – October 2006

  • Managed changes in payroll laws and coordinated in company’s on-going training program.
  • Extended timely and accurate data to customer’s requests.
  • Reviewed customer needs and communicated product understanding.
  • Nurtured relationships with partners nationwide and assisted team members to meet targets.
  • Managed timely feedback to the company with regard to service failures and potential procedure improvements.


Bachelor’s Degree In Accounting

Central Pennsylvania College, Summerdale, PA

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