Collection Representative Resume

Posted in Representative Resume Examples

Bryan Dewald

2407 Wetzel Lane

Elk Rapids MI 49629



Job Objective To secure a position as Collection Representative with established firm in which I can continue to grow and excel in this field for the good of the company.

Highlights of Qualifications:

  • Huge experience in a medical business office setting and commercial collections
  • Good understanding of credit and collection practices
  • Wide knowledge of medical billing and coding procedure
  • In-depth knowledge of general accounting principles and practices
  • Familiarity with Code and federal and state regulatory requirements pertaning to bill collection
  • Ability to comprehend and utilize effective collection process
  • Efficiently manages time lines and sound decision making skills

Professional Experience:

Collection Representative

P & B Capital Group LLC., Elk Rapids MI

November 2006 – Present

  • Notified customers of delinquent accounts and handled payments.
  • Formulated statements to credit department if consumer failed to respond and maintained a record of collection and position of accounts.
  • Monitored overdue accounts and maintained financial status of consumers.
  • Suggested strategies to customers for debt repayment and persuaded them to make payments.
  • Managed debt repayment.

Collection Representative

Redline Recovery Services, LLC, Elk Rapids MI

February 2001 – October 2006

  • Monitored patient demographic information and contacted them for insurance information.
  • Coordinated with patients to assure payments on accounts and even handled follow-up calls to patients with overdue accounts.
  • Handled suspected deviation from medical center policies and reported to the authorities.
  • Handled queries over the phone and aided in maintaining policies for collection activities.
  • Picked accounts that needed third party intervention and even aided in review of collection agency effectiveness.


Bachelor’s Degree In Accounting

Dickinson College, Carlisle, PA

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