Inbound Sales Representative Resume

Posted in Representative Resume Examples

Jesus Perez
3596 State Street
Canton MI 48187

Job Objective Seeking reputable company in which to obtain an Inbound Sales Representative position.

Highlights of Qualifications:

  • Remarkable experience in automatic call distribution, consumer service and data terminal
  • Ability to answer inbound calls from consumers and analyze customer
  • Ability to sit for long periods of while communicating over the telephone
  • Ability to overcome initial customer objections
  • Accurate keyboarding skills (25+ wpm)
  • Superior critical thinking and problem solving skills
  • Excellent telephone etiquettes

Professional Experience:

Inbound Sales Representative
Time Warner Cable, Canton MI
November 2006 – Present

  • Handled incoming phone calls and answered inquiries.
  • Marketed cable services and aided customers to refrain from disconnected services.
  • Imparted information with regard to products, billing, repair and collections.
  • Handled customer complaints professionally and coordinated with management with regard to unresolved complaints.
  • Managed field service calls.

Inbound Sales Representative
Lincoln Financial Group, Canton MI
February 2001 – October 2006

  • Scheduled customer appointments.
  • Managed acquiring broadband customers.
  • Recommended proper sales offers for customer’s profitability.


Bachelor’s Degree in Sales
Morris Brown College, Atlanta, GA

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