Appointment Scheduler Resume

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Here is the Appointment Scheduler Resume example:

Helen Whitt

1072 Duff Avenue

Essex Junction, VT 5452

(555)-555-5555

[email]

Job Objective Appointment Scheduler with a high degree of aptitude seeking employment with a well established organization.

Highlights of Qualifications:

Outstanding experience of scheduling appointment in health care facility
Remarkable knowledge of medical terminology and equipment
Exceptional knowledge of health insurance and scheduling appointment
Immense ability to complete work within deadline
Sound ability to analyze and resolve all appointment issues
Ability to work under pressure
Ability to communicate with all clients
Ability to perform scheduling for medical office
Proficient with MYSIS software, Word and Excel

Professional Experience:

Appointment Scheduler

Southwestern Eye Center, Essex Junction, VT

August 2007 – Present

Responsibilities:

Coordinate with clients and provided all necessary information for appointments
Assisted to manage all incoming calls for staff members.
Evaluated demographic and insurance information for patients and make corrections.
Scheduled and cancelled appointments for patients as per requirement.
Maintained confidentiality of all information as per HIPAA guidelines.
Participated in agency functions and meetings.
Maintained records of attendance for all staff members.
Administered all front desk operations for medical clinic.

Appointment Scheduler

The Vision Centers, Essex Junction, VT

May 2004 – July 2007

Responsibilities:

Provided optimal level of customer services to all internal and external customers.
Administered appointment schedule and respond to voicemails.
Maintained knowledge of patient call wait times.
Evaluated insurance for all patients and scheduled appointments.
Greeted customers and directed line to appropriate personnel.
Coordinated with patients and provided reminders for appointments.
Reviewed insurance eligibility for all patients prior to appointments.

Education

Bachelor’s Degree in Administrative Management

La Roche College, Pittsburgh, PA