Application Support Specialist Resume

Richard Dumont

4194 Coulter Lane

Richmond, VA 23222

(555)-555-5555

[email]

Job Objective To acquire a position as an Application Support Specialist that allows me to use my abilities to enhance and grow with the company.

Highlights of Qualifications:

• Remarkable experience in systems and software enforcement
• Huge knowledge of Javascript, SQL and HTML,Microsoft Web Services
• Deep knowledge of relational databases and report writing tools
• Familiarity with Software Development Lifecycle process

Professional Experience:

Application Support Specialist

Echo Global Logistics, Richmond, VA

May 2006 – Present

• Imparted system operations support.
• Evaluated platforms and guided Operations team.
• Extended support for hardware, software and databases.
• Aided implementations, evaluation and changes.
• Coordinated with internal technical customers and system users.

Application Support Specialist

Envision EMI, Richmond, VA

March 2003 – April 2006

• Executed configuration for packaged solutions.
• Handled application issues and enforced permanent fix.
• Formulated custom reports and carried out unit and integration testing.
• Maintained documentation of newly-created solutions.

Education

Bachelor’s Degree in Computer Science

Charter Oak State College, New Britain, CT