Operations Support Specialist Resume

Posted in Specialist Resume Examples

Ron Jimenez

4025 Del Dew Drive

North Beach, MD 20714



Job Objective To obtain a position as Operations Support Specialist in which my skills can help to increase the number of clients and sales for the company.

Highlights of Qualifications:

  • Hands on experience in developing and managing inventory in office environment for customer services
  • Profound knowledge of ET-200 Authorization principles and related procedures
  • Deep knowledge of data warehousing
  • Immense ability to communicate with clients and colleagues
  • Outstanding ability to interpret all written documents
  • Skilled to multitask and prioritize work effectively
  • Operational skills to work on Microsoft applications
  • Familiarity in configuration tables

Professional Experience:

Operations Support Specialist

USfalcon, Inc., North Beach, MD

May 2006 – Present

  • Developed methods to collect, organize and classify all data for input.
  • Ensured optimal levels of data integrity.
  • Coordinated with vendors and maintained accuracy in automated address and phone numbers and updated it if required.
  • Maintained strong relationships with end users and ensured optimal levels of satisfaction.

Operations Support Specialist

USfalcon, Inc., North Beach, MD

March 2003 – April 2006

  • Provided support to all special projects and center operations.
  • Prepared and edited reports and agendas.
  • Established and maintained filling systems for processes.
  • Managed all telephone calls and resolved customer queries.
  • Coordinated with departments and scheduled meetings.
  • Supervised efficient working of vendors in maintenance activities.


Bachelor’s Degree in Business Administration

Stephen F. Austin State University, Nacogdoches, TX

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