Hardware Support Resume

Posted in Support Resume Examples

Elizabeth Null

2010 Caldwell Road

Rochester, NY 14608



Job Objective Seeking a position as Hardware Support in a reputed organization where I can utilize my knowledge and experience.

Summary of Qualifications:

  • Profound knowledge of hardware and peripheral equipment installation and functionality
  • Proficient in the field of installing wintel servers, routers, switches and cabinets
  • Operational knowledge of Linux, Unix, Active Directory, Microsoft Sharepoint and Windows server NT (2000 & 2003)
  • Extensive knowledge of TCP/IP, HTTP, SMTP, LDAP, RIS, Compaq/HP and Dell server hardware
  • Exceptional ability in analytical installation of copper, fiber and power pathways on the raised floor
  • Excellent communication and interpersonal skills

Work Experience:

Hardware Support, August 2005 – Present

Dell Perot Systems, Rochester, NY

  • Installed, reconfigured, staged, tested and removed critical hardware components and associated cables for voice, data and wintel communications projects, including large construction and major remodels.
  • Monitored performance and resolved problems with appropriate internal and external parties to mitigate the risk for future break and fix installations and functionality.
  • Collaborated with planning to engineer the best cable pathways in regards to rack mounted devices on the raised floor.
  • Staged and audited all implementation work in regards to device placement on the raised floor.
  • Carried out all work loads as it related to the hardware support specialists in conjunction with best practice standard operating procedures.

Hardware Support, May 2000 – July 2005

Perot Systems, Rochester, NY

  • Participated in the design of hardware systems that optimize run-time performance, memory requirements, reusability, extendibility, reliability, and safety.
  • Maximized the reuse of existing internal and external hardware components in order to shorten the product development cycle.
  • Ensured reviews are held as required and resolve system design issues.
  • Prepared product functional and hardware requirements specifications.
  • Participated in the execution of the test plan and resolution of test issues.
  • Actively worked with test engineers to determine level and type of functional testing needed.
  • Ensured participation of the development team in the review of test requirement documentation as well as product documentation.


Bachelor Degree in Information Technology, Walden University, Minnesota, MN

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