Mainframe Production Support Resume

Posted in Support Resume Examples

Joan Black

3653 Ventura Drive

Salinas, CA 93901



Job Objective To secure the position of Mainframe Production Support in a reputable company that will allow me to utilize acquired skills and experience.

Summary of Qualifications:

  • Remarkable experience in Mainframe application development
  • Skilled in utilizing operating systems, programming languages, and development tools
  • Sound knowledge of structured programming technology and applications and development methodologies
  • Expert in installing, troubleshooting, operating, testing, planning and configuring Mainframe systems
  • Proficient with COBOL, JCL, CICS, VSAM, DB2, and mainframe tools
  • Excellent analytical, decision-making, and problem solving skills
  • Sound communication and intra-personal skills
  • Profound ability to assess requirements, alternatives, and risks/benefits

Work Experience:

Mainframe Production Support, August 2005 – Present

Teksystems, Salinas, CA

  • Communicated with clients to identify and resolve problems.
  • Ensured all key processes are completed accurately within timeframe.
  • Assisted clients with error corrections and updated reference tables.
  • Received, investigated and resolved all related inquiries.
  • Ensured all report books are correctly marked and completed successfully.

Mainframe Production Support, May 2000 – July 2005

Primus Global Services, Salinas, CA

  • Verified major projects and ensured that specifications were complete and accurate.
  • Determined programming requirements for major projects.
  • Conducted research and documented findings and recommendations.
  • Developed technical designs to meet system targets.
  • Ensured to code programs that interface with multiple applications.
  • Provided applications development and support and utilized troubleshooting and diagnostic tools.


Associate Degree in Computer Science, Fuller Theological Seminary, California, CA

Create your own professional looking resume for free using our resume builder!