Desktop Technician Resume

Posted in Technician Resume Examples

Christopher Powell

4417 Evangel Cir NW

Oak Brook, IL, 60523



Objective Position as a Desktop Technician that will allow me to utilize both my extensive technical and customer service experience.

Summary of Skills:

  • Sound knowledge of working and troubleshooting of the widely used operating systems ( Windows versions, MAC, Linux)
  • Ability to work with the general office purpose software
  • Able to set up local networks as per the need of the particular group of users
  • Proficient in Microsoft Office Suite (Excel, Microsoft Power Point, Microsoft access)
  • Ability to communicate technical solutions to non-technical users
  • Ability to work in flexible schedule
  • Excellent spoken and written communication skills
  • Outstanding ability to work independently

Work Experience:

Desktop Technician, August 2005 to till date

Ultimate Software, Oak Brook, IL

  • Provided help desk and on-site support on technology systems, answering questions and solving problems.
  • Installed and troubleshot software as necessary.
  • Managed upgrades, patches, and inventories via both remote and physical measures.
  • Administered basic network problems, such as user password resets.
  • Setup and troubleshot printer, faxes, copiers and phone equipment in offices.

Desktop Technician, May 2000 to July 2005


  • Assisted the senior networking staff with network security and implementations of network systems.
  • Performed extra duties as requested or assigned.
  • Executed day to day maintenance, documentation, troubleshooting and monitoring of computer systems.
  • Provided Help Desk support to all end users.
  • Participated in keeping orderly, hygienic and safe work surroundings.
  • Demonstrated flexibility in adjusting to variable workload and job duties.


Bachelor’s Degree in Computer Science, University of New Hampshire, Durham, NH

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