Front Desk Officer Resume

Frances Rojas

2634 Clay Street

Indianapolis, IN 46254

(555)-555-5555

[email]

Job Objective Front Desk Officer seeking position with organization that has the potential for career growth possibilities.

Highlights of Qualifications:

  • Familiar with scheduling patients on a computerized system
  • Knowledge of insurance verification and collection of co-payments
  • Strong working knowledge of computer
  • Ability to work for long time
  • Excellent communication skills
  • Superb ability to work independently

Professional Experience:

Front Desk Officer

Starwood Hotels, Indianapolis, IN

August 2005 – Present

  • Registered and assigned rooms to guests as per quoted rates.
  • Coordinated between the Front Desk and the Housekeeping Department.
  • Ensured correct charges and credits are posted to the corresponding guest folio.
  • Ensured all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.
  • Responded to guest inquiries efficiently and appropriately.
  • Provided administrative, reception and program support to management and staff.

Front Desk Officer

Hilton Hotels Corporation, Indianapolis, IN

May 2000 – July 2005

  • Managed incoming and out going calls through EPBAX.
  • Provided necessary supports to visitors at Reception Desk.
  • Managed incoming and out going couriers.
  • Arranged meetings and conferences during client visit
  • Supervised housekeeping services, cafeteria and food management services
  • Managed all day to day operations of facility and transport of visitors and guests

Education

Associate Degree in Hospitality Management

Mercer County Community College, Trenton, NJ

  • 1.0.0Version
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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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