Front Desk Representative Resume

Trey Petterson

3899 Edington Drive

Smyrna GA 30082



Job Objective Searching for the right opportunity to enhance my skills and broaden my experience by filling the position of Front Desk Representative being offered by your company.

Highlights of Qualifications:

  • Extensive experience in cash handling and customer service
  • Ability to operate computers and office equipment
  • Ability to respond to guest needs, special requests and complaints
  • Ability to process guest registrations, including collecting payment
  • Ability to manage flexible schedules and lifting items weighing 50 pounds
  • Ability to stand for long hours and handle objects, products and computer equipment
  • Superior interpersonal, problem solving, written and oral communication skills

Professional Experience:

Front Desk Representative

Dhaliwal Enterprises, Smyrna GA

November 2006 – Present

  • Handled greeting guests and registered and issued keys as well as managed queries from guests.
  • Up-sold higher category rooms and executed cash and credit card transactions.
  • Managed guest safe-deposit boxes and coordinated with management.
  • Handled guest complaints efficiently and even executed bookings and cancellations.
  • Coordinated with various departments and even managed various assigned duties.

Front Desk Representative

Highline Imports, Smyrna GA

February 2001 – October 2006

  • Maintained property information and even registered customers.
  • Managed complimentary dollars issued and kept up with customer profitability.
  • Maintained cash bank and handled regular deposit of funds in hotel bank.
  • Handled baggage arrangements and authorized for customer check out and payments.
  • Answered customer inquiries and managed in-house procedures and ensured security of customers and employees.


Bachelor’s Degree In Hotel Management

Western Washington University, Bellingham, WA

  • 1.0.0Version
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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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