Patient Account Specialist Resume

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Here is the Patient Account Specialist Resume example:

Christina Ward

451 Kooter Lane

Oakboro, NC 28129

(555)-555-5555

[email]

Job Objective To use my skills and abilities to obtain a position within an organization as a Patient Account Specialist in my chosen field. Years of education and experience can help better the company as well.

Highlights of Qualifications:

Admirable experience in managing all medical bills in physician office
Thorough knowledge of medical terminology
Operational knowledge of basic accounting and Microsoft Windows
Immense ability to resolve all insurance companies issues
Exceptional ability to maintain professional relations with insurance companies and patients
Amazing communication skills in both oral and written forms
Skilled to work on automated billing system
Proficient in CRT skills

Professional Experience:

Patient Account Specialist

MedExpress Urgent Care, Oakboro, NC

May 2006 – Present

Monitored all billing related problems and managed collection process.
Managed all billing queries for all assigned carriers.
Evaluated data and corrected all errors to ensure appropriate billing and coding.
Maintained records of patient charts and demographics.
Assisted patients in insurance related queries or referred it to appropriate department.
Analyzed processes and recommended changes to improve efficiency of work.
Prepared patient account refunds and collection accounts for same.
Reviewed data on everyday basis and maintained records of account receivable.

Patient Account Specialist

St. Johns Mercy Health Care, Oakboro, NC

March 2003 – April 2006

Performed audit on patient’s accounts and ensured accuracy on same.
Monitored all accounts and arranged payment schedule according to client requirement.
Managed insurance billing and ensured payment receipts dispatched and received.
Investigated all billing complaints and evaluated credit balance report in case of refund.
Coordinated with collection agency and updated all records.
Ensured accuracy in all accounts and identified problems if any.

Education

High School Diploma

Paul T. Albert Memorial School, Tununak, AK