Pega Administrator Resume

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Russell Thompson

2876 Mulberry Avenue

North Little Rock, AR 72114

(333) 621-7817

Email : [email]


Career Goal
To join a highly technical team of professionals as a Pega administrator and share my technical expertise in Pega PRPC, Java, Oracle, XML, HTTP and Web sphere.
Technical Skills
In depth knowledge of BPM tools like:

  • PRPC 6.1/ 5.x
  • BPM
  • BRE

Technically sound with Enterprise Content management technologies:

  • EMC Documentum
  • IBM Content Manager

Thorough with database administration using:

  • Oracle 9i
  • SQL server
  • Sybase, DB2

Proficient with application servers:

  • Web sphere 5.x
  • Web Logic 8.x
  • Apache Tomcat

Brilliant with tools and utilities like:

  • Visual Studio 2008
  • MS Office, UML
  • MS Visio, EditPlus

Operating system expertise:

  • Linux
  • Unix
  • Windows 7/ XP/ 2003

Highly talented in utilizing technologies:

  • SOAP
  • HTTP
  • Java

Strong abilities to:

  • Implement middleware technologies
  • Interpret and apply software engineering concepts
Relevant Experience
Pega Administrator

Bansar Technologies Inc.

January 2012 – Present

North Little Rock, AR

  • Collaborated with clients and multiple teams to troubleshoot and resolve system issues.
  • Formulated business solutions to meet established objectives and goals.
  • Created hierarchal Class Structures and Workflows, and performed systems coordination for enhancing system performance.
  • Led all assigned projects to completion ensuring timely delivery, meeting of budgetary targets and business goals.
  • Assisted in screening and troubleshooting application issues using PRPC tools.
  • Provided technical leadership to application teams on multiple applications.
  • Provided technical support to integrate Hot Fixes, implement BIX in PRPC 5.4 and devise Extract Rules.
  • Created components to deliver necessary reports and formulated strategies for integrating key business logic.
Pega Administrator

Computer Sciences Corporation

November 2010 – January 2012

O’Fallon, MO

  • Assisted in designing and formulating technical strategies that conform to business standards, client specifications and best practices.
  • Collaborated with stakeholders to understand and translate requirements into solutions that meet business objectives and goals.
  • Contributed to review, design, fabrication and deliverance of enhanced software solutions.
  • Coordinated with PEGA support team to troubleshoot and fix technical issues.
  • Supported process development and team maintenance activities, and development and implementation of system updates.
  • Performed configuration and integration of various PRPC components.
  • Assisted in designing and screening applications, and conducting system performance analysis.
  • Generated automated reports and developed list view and summary view reports.
Educational Background
Bachelor’s Degree in Information Systems

Ouachita Technical College

August 2006 – May 2010

Malvern, AR

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  • March 1, 2021Create Date
  • March 1, 2021Last Updated