Program Support Assistant Resume

Michael Crowley

7279 W Bloomfield Rd

McLean, VA, 22102



Objective Seeking the Program Support Assistant position where I can apply my experience and efficiently contribute to the company’s growth.

Summary of Skills:

  • Ability to interpret and apply guidelines involving program and administrative processes
  • Excellent knowledge of the work processes and procedures of an administrative field
  • Proficient with word processing, spreadsheets and presentation applications
  • Ability to assemble data to prepare and submit various reports
  • Strong oral & written interpersonal and communications skills
  • Detail oriented and resourceful with excellent follow through skills
  • Proficient with Microsoft Office – Excel, Visio, PowerPoint, Project, and MS Word

Work Experience:

Program Support Assistant

Agricultural Research Service, McLean, VA,

August 2005 to till date

  • Initiated provider-to-provider contacts and facility communication with multidisciplinary personnel.
  • Responded to written and oral inquiries relating to the administration of the referral and transfer process.
  • Developed, computed and maintained database of consults and transfers.
  • Reviewed, and transferred the fund control points to determine course of administration action to prevent delays.
  • Processed and resolved all walk-in inquiries and routed to appropriate client.
  • Received and screened telephone calls with customer service excellence.

Program Support Assistant

Veterans Health Administration, McLean, VA,

May 2000 to July 2005

  • Received and screened incoming correspondence, reports, and instructions; and ensured to maintains controls on due dates.
  • Received and reviewed drafts of miscellaneous reports and publications for spelling, punctuation, numerical data, and format.
  • Scheduled meetings of committees and ensures that all reports and statistics are made available.
  • Sorted and distributed mail; monitor supplies and services; and filed miscellaneous correspondence.


Associate Degree in Business Administration

University of South Alabama, Mobile, AL

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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