Program Support Assistant Resume

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Here is the Program Support Assistant Resume example:

Michael Crowley

7279 W Bloomfield Rd

McLean, VA, 22102

(555)-555-5555

[email]

Objective Seeking the Program Support Assistant position where I can apply my experience and efficiently contribute to the company’s growth.

Summary of Skills:

Ability to interpret and apply guidelines involving program and administrative processes
Excellent knowledge of the work processes and procedures of an administrative field
Proficient with word processing, spreadsheets and presentation applications
Ability to assemble data to prepare and submit various reports
Strong oral & written interpersonal and communications skills
Detail oriented and resourceful with excellent follow through skills
Proficient with Microsoft Office – Excel, Visio, PowerPoint, Project, and MS Word

Work Experience:

Program Support Assistant

Agricultural Research Service, McLean, VA,

August 2005 to till date

Initiated provider-to-provider contacts and facility communication with multidisciplinary personnel.
Responded to written and oral inquiries relating to the administration of the referral and transfer process.
Developed, computed and maintained database of consults and transfers.
Reviewed, and transferred the fund control points to determine course of administration action to prevent delays.
Processed and resolved all walk-in inquiries and routed to appropriate client.
Received and screened telephone calls with customer service excellence.

Program Support Assistant

Veterans Health Administration, McLean, VA,

May 2000 to July 2005

Received and screened incoming correspondence, reports, and instructions; and ensured to maintains controls on due dates.
Received and reviewed drafts of miscellaneous reports and publications for spelling, punctuation, numerical data, and format.
Scheduled meetings of committees and ensures that all reports and statistics are made available.
Sorted and distributed mail; monitor supplies and services; and filed miscellaneous correspondence.

Education

Associate Degree in Business Administration

University of South Alabama, Mobile, AL