Reservation Officer Resume

Katie Olmstead

3612 Trymore Road

Mankato, MN56001



Job Objective Pursuing a Reservation Officer position in which my skills, special training and experience will positively impact the organization in meeting end goals.

Highlights of Qualifications:

  • Huge experience in outbound operations
  • Excellent skills in Customer and People Service
  • Effective communication and interpersonal skills
  • Proficient in MS Office suite
  • Remarkable ability to work well under pressure, meet deadlines, organize workload and maintain accurate files
  • Uncommon ability to work independently, with and without supervision

Professional Experience:

Reservation Officer

Speed Mark Aviation,Mankato, MN

August 2005 – Present

  • Handled corporate clients’ enquiries and all retail enquiries at frontline counter.
  • Liaised with airlines and approved agents to check all communications, negotiations and procurement requirements.
  • Assisted customers in checking for travel schedules and processing of visa applications.
  • Handled ticket issues and Hotel Reservation confirmation of documentations.
  • Performed administration work.

Reservation Officer

Grand Mercure Roxy Hotel, Mankato, MN

May 2000 – July 2005

  • Handled phone calls and emails for room bookings and enquiries.
  • Liaised with internal departments on reservation requirements.
  • Assisted the Reservation Manager to oversee the daily operations of the reservation department.


Bachelor’s Degree in Business Management

Oregon Health & Science University, Portland, OR

  • 1.0.0Version
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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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