Warranty Manager Resume

Benjamin Vargo

374 Cherry Tree Drive

Jacksonville, FL 32202



Job Objective Seeking a career as Warranty Manager in which I can use my skills and experience to grow with company and become a valued member of the team.

Highlights of Qualifications:

  • Experience in providing excellent customer services, managing working of warehouses and monitoring working of project
  • Operational knowledge of wireless infrastructure systems
  • Remarkable ability to manage multiple projects and complete it on deadline
  • Ability to develop and manage projects
  • Skilled to develop and give presentations
  • Exceptional skills to provide customer services
  • Familiarity in identifying and resolving issues
  • Proficient in working on Viso and Microsoft Access

Professional Experience:

Warranty Manager

Dana Corp, Jacksonville, FL

October 2008 – Present

  • Administered everyday activities of warranty programs.
  • Monitored all logs for claims, investigated each individual case and managed billing request for same.
  • Coordinated with flied market experts and warranty service providers and resolved all warranty issues.
  • Managed all warranty data and generated regular reports on same.
  • Collaborated with supply chain group and resolved all product faults.
  • Performed audits on warranty cost management and identified any discrepancies.
  • Assisted key clients in resolving all warranty related claims.

Warranty Supervisor

DynCorp International LLC., Jacksonville, FL

August 2003 – September 2008

  • Trained team on all company policies and warranty procedures.
  • Analyzed and developed new performance standards for products.
  • Monitored inventory and managed movements of all physical goods.
  • Managed inventory and resolved all discrepancies in same.
  • Supervised all employees in Inventory control and Quality Auditing teams.
  • Assisted all employees in improving process efficiency.

Warranty Coordinator

URS Corporation, Jacksonville, FL

May 1998 – July 2003

  • Monitored all customer products for warranty claims and ensured its repair and re shipment.
  • Coordinated with customers and ensured timely delivery of return goods.
  • Managed all warranty claims by customer and investigated reason of return.
  • Analyzed and interpreted all procedures and guidelines.
  • Collaborated with warranty team and determined status of all customer activities.


Bachelor’s Degree in Business

Kendall College, Evanston, IL

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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