Telephone Banker Resume Example

When writing a Telephone Banker Resume remember to include your relevant work history and skills according to the job you are applying for. Whether you're seeking an entry-level position or have been in your career for a few years, exposing your relevant achievements in your resume can allow you to stand out and get that job interview.

This resume example is a great representation of what a hiring manager is looking for in a Telephone Banker Resume. Feel free to use this example for reference as you create your own resume or use this easy resume builder that will guide you through every step of your building your resume in just a few minutes.

Here is the Telephone Banker Resume example:

Nora Ebert

4874 Shearwood Forest Drive

Keene, NH 3431



Job Objective Seeking employment as Telephone Banker.

Highlights of Qualifications:

  • Immense experience in providing excellent customer services to all customers calling in call center
  • Excellent knowledge of all financial products and services of bank
  • Sound knowledge of providing appropriate information to clients over phone
  • Wide knowledge of telephone etiquettes towards clients
  • Ability to coordinate with various customers over phone and email
  • Ability to handle all customers professionally
  • Ability to propose referral opportunities to customers
  • Ability to resolve all customer issues responsibly

Professional Experience:

Telephone Banker

MB Financial, Keene, NH

August 2007 – Present

  • Obtained all customer information through research and assisted to resolve issues.
  • Conducted regular interviews with customers to establish all banking service requirements.
  • Provided assistance to open accounts such as loan product savings.
  • Assisted customers to recommend appropriate financial product and services.
  • Developed and ensured achievement of all department objectives.
  • Maintained record of performance on monthly and quarterly basis for telephone banking manager.
  • Ensured achievement of all retail banking incentive program objectives.
  • Provided information to customers as per federal and state regulations.

Telephone Banker

First Midwest Bank, Keene, NH

May 2004 – July 2007

  • Maintained regular checks on all account balances for withdrawals and deposits.
  • Assisted to transfer funds between two accounts.
  • Monitored specific accounts and checked interest on each.
  • Gathered all loan and line of credit information over phone.
  • Provided regular assessment of all retirement account information.
  • Assisted customer to locate all bank branches and ATM on phone.


Bachelor’s Degree in Accounting

Rocky Mountain College, Billings, MT

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  • March 1, 2022Create Date
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