Collections Team Leader Resume Example

When writing a Collections Team Leader Resume remember to include your relevant work history and skills according to the job you are applying for. Whether you're seeking an entry-level position or have been in your career for a few years, exposing your relevant achievements in your resume can allow you to stand out and get that job interview.

This resume example is a great representation of what a hiring manager is looking for in a Collections Team Leader Resume. Feel free to use this example for reference as you create your own resume or use this easy resume builder that will guide you through every step of your building your resume in just a few minutes.

Here is the Collections Team Leader Resume example:

Steven Allen

1772 Clifford Street

San Francisco, CA 94105



Job Objective Seeking the opportunity to secure a Collections Team Leader position with well-established firm in search of hard-working, self-motivated, qualified employees.

Summary of Qualifications:

  • Working knowledge of accounts receivable
  • Ability to effectively teach strong negotiation and decision making skills
  • Ability to handle the most sensitive issues with both internal and external customers
  • Proficient with MS Office, ERP system and SAP
  • Strong supervisory, collection and negotiation skills

Work Experience:

Collections Team Leader, August 2005 – Present

CIT Group, San Francisco, CA

  • Identified and developed measurement standards for the improvement of performance and operational effectiveness.
  • Planned, and implemented Team goals and objectives.
  • Reduced violations to ensure adherence to proper collection procedures.
  • Monitored and evaluated associates performance and provided the necessary feedback for performance enhancement.
  • Supervised staff of collection representatives.
  • Monitored performance of collection representatives to ensure the level of service is maintained within defined parameters.

Collections Team Leader, May 2000 – July 2005

Hays Accountancy & Finance, San Francisco, CA

  • Set personal and team targets to achieve improved results.
  • Provided technical input in product and process issues.
  • Planned&prioritized activities of team to ensure targets are met.
  • Identified individuals with potential and sponsored their future development in order to realize this potential.
  • Reviewed performance of the team, & identified development needs to maximize performance.
  • Ensured the training and mentoring of Collectors.


Bachelor’s Degree In Business Administration, Frank Phillips College, Borger, TX

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  • March 1, 2022Create Date
  • March 1, 2022Last Updated