Operations Processor Resume

Timothy Reed

2862 Smith Road

Snellville, GA 30278



Job Objective To apply my skills, education and knowledge to gain employment as an Operations Processor.

Highlights of Qualifications:

  • Admirable experience in data-entry, reviewing legal documents and balancing ledger accounts
  • Working knowledge of rules and regulations practiced in industry associated with general brokerage account operations
  • Operational knowledge of collateral review of WF home mortgage and document custody
  • Proficient in WinCMSS, emBTRUST and balancing ledge accounts
  • Familiarity about mortgage loan documents and other related paperwork
  • Solid understanding of FDCPA as well as varied loan products
  • Ability to process outgoing and incoming domestic and international calls.
  • Ability to make wire payments in foreign currency and also resolve wire transfer related problems

Professional Experience:

Operations Processor

American International Group, Snellville, GA

August 2007 – Present

  • Engaged in repairs and review of wire related incoming and outgoing calls.
  • Provided excellent customer care service to all internal and external customers.
  • Completed wire transfer requests and responded to calls from wire database for investigation, updates and accounts balancing.
  • Performed processing of wire transfer data base for domestic and foreign clients.
  • Monitored and managed entire process from beginning tile closure.
  • Established effective information link between loan operational areas and clients.
  • Created, edited, distributed and reviewed specialized and highly complicated documents.

Operations Processor

First Interstate Bank, Snellville, GA

May 2004 – July 2007

  • Processed all routine transactions on time basis and assured error free output.
  • Provided assistance in co-workers training to develop back up for initial responsibilities.
  • Ensured to update all reports on time in workflow systems and contact management.
  • Entered important information and details into contact management systems and practices prompt follow-up correspondence.
  • Replied to all incoming requests put up across by internal and external customers.
  • Ensured departmental service standards are maintained and supported in making apposite loan lending decision
  • Provided assistance to respective staff for special research and projects.


Bachelor’s Degree in Finance

American Jewish University, Bel Air, CA

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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