CRM Software Developer Resume

Tracy Alexander

3140 Prospect Valley Road

Los Angeles, CA 90017

(111) 680-7709

Email : [email]


Career Goal
CRM Software Developer with expertise in C#, ASP.Net, Visual Studio, MS-SQL, and HTML seeking employment in a stable company with opportunities for growth.
Technical Skills
Consummate professional in field of software development using:

  • Microsoft Dynamics CRM products
  • .Net, web technologies

Sound knowledge of programming languages:

  • VB.Net, PL/ SQL
  • C#, VB.Net
  • C, C++, JavaScript

`Skilled at Relational Database Management using:

  • SQL server 2000/ 2005
  • Oracle 8i/ 9i/ 10g

Thorough with web technologies:

  • SharePoint 2010, CRM 2011
  • ASP.Net, ADO.Net
  • Moss 2007

Highly skillful in managing application servers:

  • Microsoft Transaction Server
  • IIS 6.0

Familiarity with application development environments:

  • .Net framework
  • Visual Studio .Net

Adroit in using software tools:

  • Rational Rose
  • MS Visio, Visual Source safe
  • VSTO, Metalogix Migration tool

Immense capabilities to:

  • Convert technical information into business solutions
  • Utilize agile software development methodologies
  • Develop Microsoft Dynamics CRM 4
Relevant Experience
CRM Software Developer

Accenture

January 2012 – Present

Los Angeles, CA

  • Conducted discussions with internal teams and clients regarding CRM project plans and delivery.
  • Provided technical expertise for designing, construction and execution of software solutions.
  • Participated in learning of business, technical and organizational elements with team staff.
  • Resolved support issues and maintenance breakages of CRM and internal web applications.
  • Suggested recommendations for e-commerce, intranet and CRM systems and resources.
  • Attended meetings with external business partners for analysis and resolution of problems.
  • Assisted in development of new features for CRM systems through .Net and SQL database servers.
  • Maintained CRM user management teams using customizations and relevant system integrations.
CRM Software Developer

Boston Scientific Corporation

November 2010 – January 2012

Arden Hills, MN

  • Developed CRM software solutions by analysis of business processes and relevant translation.
  • Assisted in all stages of CRM project development lifecycle from client contact till post follow up actions.
  • Executed CRM project execution activities by providing technical and functional support services.
  • Provided timely delivery of IT solutions along with users and CRM software development teams.
  • Recorded functional and technical specifications through detailed requirements analysis.
  • Supported CRM platforms by development and maintenance activities of new solutions.
  • Resolved production issues and troubleshooting problems by timely and logical action.
  • Integrated new applications with existing CRM and data conversion technologies for quality results.
Education Summary
Bachelor’s Degree in Computer Science

Mesa State College

August 2006 – May 2010

Grand Junction, CO

Professional Certification
Microsoft Certified Solutions Developer (MCSD) July 2010

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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