Mainframe Production Support Resume

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Here is the Mainframe Production Support Resume example:

Joan Black

3653 Ventura Drive

Salinas, CA 93901

(555)-555-5555

[email]

Job Objective To secure the position of Mainframe Production Support in a reputable company that will allow me to utilize acquired skills and experience.

Summary of Qualifications:

Remarkable experience in Mainframe application development
Skilled in utilizing operating systems, programming languages, and development tools
Sound knowledge of structured programming technology and applications and development methodologies
Expert in installing, troubleshooting, operating, testing, planning and configuring Mainframe systems
Proficient with COBOL, JCL, CICS, VSAM, DB2, and mainframe tools
Excellent analytical, decision-making, and problem solving skills
Sound communication and intra-personal skills
Profound ability to assess requirements, alternatives, and risks/benefits

Work Experience:

Mainframe Production Support, August 2005 – Present

Teksystems, Salinas, CA

Communicated with clients to identify and resolve problems.
Ensured all key processes are completed accurately within timeframe.
Assisted clients with error corrections and updated reference tables.
Received, investigated and resolved all related inquiries.
Ensured all report books are correctly marked and completed successfully.

Mainframe Production Support, May 2000 – July 2005

Primus Global Services, Salinas, CA

Verified major projects and ensured that specifications were complete and accurate.
Determined programming requirements for major projects.
Conducted research and documented findings and recommendations.
Developed technical designs to meet system targets.
Ensured to code programs that interface with multiple applications.
Provided applications development and support and utilized troubleshooting and diagnostic tools.

Education

Associate Degree in Computer Science, Fuller Theological Seminary, California, CA