Customer Account Representative Resume

When writing a Customer Account Representative Resume remember to include your relevant work history and skills according to the job you are applying for. Whether you're seeking an entry-level position or have been in your career for a few years, exposing your relevant achievements in your resume can allow you to stand out and get that job interview.

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Here is the Customer Account Representative Resume example:

Phillip Graves

3617 Tavern Place

Englewood CO 80112

(555)-555-5555

[email]

Job Objective To obtain a Customer Account Representative position with established firm in which to utilize my experience and past training in this field.

Highlights of Qualifications:

Experience with CRM application within a SAP environment
Abiltiy to update and extract accurate customer account information from computer applications
Proficient with SAP, Oracle and PeopleSoft
Abiltiy to reach team and organizational goals as well as multi task
Ability to answer high volume phone calls
Ability to maintain accuracy while providing efficient and quick completion
Efficiently capable of handling changes and manage timely decisions
Solid work ethics and capable oral and written communication skills

Professional Experience:

Customer Account Representative

Allied Electronics Inc., Englewood CO

November 2006 – Present

Supported with exceptional customer service and handled calls and queries from internal and external customers.
Managed requests for details and communication.
Coordinated with customers and assured all orders met company rules.
Coordinated between customers, Logistics, Transportation and Sales.
Handled customer orders of all Company products and acted as backup within customer service department.

Customer Account Representative

FrontRange Solutions,Inc., Englewood CO

February 2001 – October 2006

Nurtured customer relationships and extended account services.
Provided accurate information on the product line, handled all customer queries and solved client return requests.
Maintained account updates.
Handled all customer disputes and queries.
Managed work efficiently during high call volume hours.

Education

Bachelor’s Degree In Finance

South College, Knoxville, TN

John Mccray

1177 Park Street

Oakland, CA 94612

(555)-555-5555

[email]

Job Objective To secure the position of Account Representative in a reputable company that will allow me to utilize acquired skills and experience.

Highlights of Qualifications:

Remarkable experience in customer service and accounting practices employed by various clients
Ability to develop effective sales plan to grow business
Broad knowledge of sales techniques and strong human relations
Wide knowledge of accounting, collections, and financial processes
Ability to handle and balance large sums of money
Ability to leverage relationships to accomplish sales and profitability goals
Proven track record with meeting and achieving monthly quotas
Extensive knowledge of outside sales processes

Professional Experience:

Account Representative

Adams Campbell Company, Oakland, CA

August 2005 – Present

Responsibilities:

Monitored overdue account balance.
Evaluated underpaid claims and analyzed payment information adjustments.
Handled customer inquiries and analyzed customer’s accounts.
Coordinated collection agency communication.
Corresponded with department supervisor and resubmitted bills as required.

Account Representative

Great American Insurance Group, Oakland, CA

May 2000 – July 2005

Responsibilities:

Established customer needs and coordinated technical and engineering services.
Acted as liaison between customer and company.
Executed cold calls and outlined target lists.
Handled customer proposals and gathered information on competitor activities.
Aided outlining of bids and competitive analysis.
Developed local rental market.
Formulated variety of reports.

Education

Bachelor’s Degree in Accounts

Lake Superior College, Duluth, MN