Client Service Specialist Resume

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Here is the Client Service Specialist Resume example:

Merle Church

4878 Blane Street

Stlouis, MO 63101

(555)-555-5555

[email]

Job Objective Looking for a position as a Client Service Specialist within the company. Hope to bring years of technical experience and managerial skills to the table to help your company advance.

Summary of Qualifications:

Sound experience in a direct client services
Good knowledge of handling client concerns and issues with tact and diplomacy
Excellent knowledge and experience in banking
Attention to detail, concentration, and problem solving abilities
Great Cash handling skills
Reading, writing and mathematical ability
Superior Communication, Client Service, Sales and Referral Skills

Work Experience:

Client Service Specialist, May 2006 – Present

UnitedHealth Group, Largo, FL

Identified negative service trends and communicated appropriately.
Provided support to implementation and renewal processes.
Performed to update internal databases, and report requests.
Served as information resource to customers, sales support, and marketing.
Provided information, service, or referred customers to appropriate staff.
Assisted in training and mentoring new Strategic Account Executives.

Client Service Specialist, March 2003 – April 2006

Pacific Continental Bank, Largo, FL

Processed a variety of routine checking and banking services.
Processed mail transactions and night deposit and courier bags.
Displayed exceptional client service skills.
Maintained a satisfactory balancing record.
Ensured to adhere to PCB’s check cashing guidelines and related policies.
Performed other duties as explained and assigned.

Education

Bachelor’s Degree in Business Administration, Morris College, Sumter, SC