Great Sample Resume

Insurance Customer Service Representative Resume

When writing a Insurance Customer Service Representative Resume remember to include your relevant work history and skills according to the job you are applying for. Whether you're seeking an entry-level position or have been in your career for a few years, exposing your relevant achievements in your resume can allow you to stand out and get that job interview.

This resume example is a great representation of what a hiring manager is looking for in a Insurance Customer Service Representative Resume. Feel free to use this example for reference as you create your own resume or use this easy resume builder that will guide you through every step of your building your resume in just a few minutes.

Looking for Cover Letter ideas? See our sample for Attentive Insurance Customer Service Representative Example Cover Letter.

Here is the Insurance Customer Service Representative Resume example:

Larry Robinson

3668 Whitman Court

Stamford CT 6902



Job Objective To secure a position as Insurance Customer Service Representative with established firm in which I can continue to grow and excel in this field for the good of the company.

Highlights of Qualifications:

  • Extensive experience in an insurance company and handling customer service issues
  • Profound knowledge of insurance policies and products
  • Steep knowledge of insurance licenses for life and health, property and casualty insurance
  • Ability to manage mathematical calculations
  • Ability to read and comprehend documents
  • Ability to process routine and simple transactions
  • Ability to operate computer and telephone systems
  • Superior customer service skills

Professional Experience:

Insurance Customer Service Representative

CSA Travel Protection, Stamford CT

November 2006 – Present

  • Reviewed personal and commercial insurance policies and maintained Agency Management System.
  • Coordinated with insurance carriers and program supervisors.
  • Coached new loan officers and handled calls for Insurance and Investment Departments, when required.
  • Handled cash, checks, credit card payments, claims, and billings and updated consumer insurance information.
  • Aided agents with fresh business and formulated monthly and quarterly reports as well as managed file organization and scanning.

Insurance Customer Service Representative

Joule Staffing Solutions, Stamford CT

February 2001 – October 2006

  • Executed telephone calls to prospects and even scheduled appointments with them.
  • Advanced marketing opportunities and extended insurance and financial service reviews for customers.
  • Followed up with existing clients.
  • Nurtured relationships with fresh clients.


Bachelor’s Degree In Business

Charter Oak State College, New Britain, CT

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  • March 1, 2023Create Date
  • March 1, 2023Last Updated