Customer Service Supervisor Resume Example

When writing a Customer Service Supervisor Resume remember to include your relevant work history and skills according to the job you are applying for. Whether you're seeking an entry-level position or have been in your career for a few years, exposing your relevant achievements in your resume can allow you to stand out and get that job interview.

This resume example is a great representation of what a hiring manager is looking for in a Customer Service Supervisor Resume. Feel free to use this example for reference as you create your own resume or use this easy resume builder that will guide you through every step of your building your resume in just a few minutes.

Looking for Cover Letter ideas? See our sample for Customer Service Supervisor Cover Letter and Customer Service Supervisor Responsibilities and Duties.

Here is the Customer Service Supervisor Resume example:

Rick Nance

4198 Lords Way

Henning, TN 38041



Job Objective Seeking position as Customer Service Supervisor in which I can put my training to good use and develop new skills in the field. Looking to supervise small or large groups and tasks and help benefit the company as a whole.

Highlights of Qualifications:

  • Strong supervisory experience in manufacturing organization
  • Outstanding knowledge of organizational structure, policies and procedures
  • Sound understanding of principles and procedures for providing customer services
  • Familiarity with customer needs assessment and evaluation of customer satisfaction
  • Proficient in Word, Excel, Access, and Outlook
  • Excellent interpersonal and supervisory skills
  • Superior oral and written communications skills
  • Strong planning, organizational and time management skills
  • Amazing ability to grasp and articulate complex, sensitive and technical situations
  • Uncommon ability to lead under

Professional Experience:

Customer Service Supervisor, August 2005 to till date

Ingenix, Henning, TN

  • Coordinated, supervised daily, weekly, monthly activities of all customer service representatives.
  • Ensured reliable quality service to all customers.
  • Served as escalation point for Team Leads and SME’s on procedural and technical issues.
  • Provided feedback to team and monitored performance against established business objectives.
  • Ensured adherence to standard policies and procedures.

Customer Service Supervisor, June 2002 to July 2005

Honeywell Life Safety, Henning, TN

  • Assisted Service Manager in achieving overall objectives in creating superior customer service.
  • Processed service and SI invoicing.
  • Managed service and SI deferred revenue.
  • Received and reserved service and customer orders.
  • Documented customer purchase orders.
  • Managed inventory processing and inventory accuracy.


Bachelor’s Degree in Business Administration, Christ College, Buford, GA

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  • March 1, 2023Create Date
  • March 1, 2023Last Updated