System Support Specialist Resume
Here is the System Support Specialist Resume example:
Roger Tracy
3875 Benson Park Drive
Arcadia, OK 73007
(555)-555-5555
[email]
Job Objective Looking for work within the company in the position of System Support Specialist. Experienced with behind the scenes managerial duties as well as hands-on work in the industry.
Highlights of Qualifications:
- Huge experience in supporting and implementing improvements in information systems
- Proficient with Meditech, PAR Excellence, GHX, SCL, Oracle, Microsoft Sequel, Crystal Reports and Attainia
- Familiarity with Microsoft Access, SQL Server and Oracle Databases
- Ability to manage and prioritize diverse responsibilities
- Ability to multi-task, problem solve and manage client relationships
- Ability to present information and feedback in a concise and understandable manner
- Excellent communication and interpersonal skills
Professional Experience:
System Support Specialist
Compass Group, Arcadia, OK
May 2006 – Present
- Presented quotes, prepared purchase orders and managed approvals for equipment requests.
- Handled the shipping of computers from vendors to data center.
- Responded to help telephones and replied to customer inquiries to assure customer needs are met.
- Assisted customers in solving technical problems.
- Entered and monitored inquiries utilizing Remedy tracking system.
- Recognized,analyzed and handled customer problems and complaints.
System Support Specialist
Sleepy’s, LLC, Arcadia, OK
March 2003 – April 2006
- Installed, configured and managed client workstations, server and network equipment.
- Performed inventory and maintenance of wireless devices.
- Administered system backups utilizing Veritas Backup Exec.
- Collaborated with Help Desk to assure projects and problems are being addressed appropriately.
Education
High School Diploma
South Effingham High School, Guyton, GA
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Technical Skills | |||||||||||
Strong technical command of scripting tools:
Substantial technical acumen of security suites:
Profound knowledge of system management tools:
Adept in backup tools:
Familiarity with communication devices:
Dexterity in remote control tools:
Solid understanding of ticket management tools:
Sound abilities to:
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Relevant Experience | |||||||||||
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Educational Background | |||||||||||
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- March 1, 2021Create Date
- March 1, 2021Last Updated