Telecom Operations Manager Resume

Harry Brown

2964 Lords Way

Memphis, TN 38110



Job Objective To obtain Telecom Operations Manager Position with an established company where I can further boost my career in this field.

Highlights of Qualifications:

  • Experience in managing VoIP services, developing and maintaining CCVP technologies and managing all vendors
  • Expertise working in multi level telecom environment
  • Huge knowledge of voice telecom system principles and procedures
  • Outstanding knowledge of Microsoft applications
  • Remarkable ability to work on varied telecommunication services and products
  • Ability to multitask and prioritize work
  • Amazing communication skills
  • Exceptional skills to understand various technologies related to communication systems
  • Proficient in PBX suite and telecom project management
  • Sound understanding of all telecom service delivery models

Professional Experience:

Telecom Operations Manager

Cybercoders, Memphis, TN

October 2008 – Present

  • Developed network and monitored all installation and maintenance work of central office and customer equipments.
  • Maintained technical equipments in communication facility.
  • Initiated development of capital budgets for all ongoing projects for network fiber and equipments.
  • Coordinated with cable personnel and oversaw working of all network related activities.
  • Determined project objective to be followed by subordinates.
  • Handled technical requirements for network and ensured implementation of necessary procedures.
  • Assisted outside vendors in all telecom related work.
  • Supervised working of technical personnel and administered network operations.

Telecom Operations Analyst

SAVVIS Inc., Memphis, TN

August 2003 – September 2008

  • Provided services to clients and monitored everyday working of activities.
  • Developed infrastructure and applications for telecom networks according to prescribed standards.
  • Coordinated with various teams and provided resolutions to all architecture issues on network.
  • Managed all technology problems and researched its resolution.
  • Monitored working of networks performed analysis and performed capacity planning on system.

Telecom Operations Engineer

Blue Fin Technologies Group, Memphis, TN

May 1998 – July 2003

  • Developed and maintained infrastructure for telecom operations.
  • Coordinated with telecom services department and provided IT solutions according to business needs.
  • Prepared necessary documentations for procedures, analyzed events and performed troubleshoot on processes.
  • Reviewed all designs of Telecom infrastructure industries and its various business requirements.
  • Planned resources required for projects and ensure its efficiency.
  • Assisted in resolving all complex problems and escalated issues if necessary to seniors.


Bachelor’s Degree in Mechanical Engineering

New School University, New York, NY

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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