Lead Server Resume

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Here is the Lead Server Resume example:

Tyrone Fleming

447 Coffman Alley

Louisville, KY 40204

(555)-555-5555

[email]

Job Objective Lead Server with exceptional customer service and communication skills looking for a job in your company.

Highlights of Qualifications:

Strong experience in managing restaurant servers
Exceptional knowledge of menu items, cook time, and ingredients
Sound knowledge of customer service operations
Familiarity with food preparation and presentation standards
Proficient with food serving techniques
Ability to stand and walk for long periods
Ability to interact effectively with residents and staff
Ability to work in stressful and noisy environment

Professional Experience:

Lead Server

Emory Hotel & Conference Center, Louisville, KY

August 2007 – Present

Supervised servers on daily basis to ensure smooth dining operations.
Prepared daily schedules for servers.
Ensured servers follow proper uniform codes.
Conducted service trainings for newly hired servers.
Greeted and seated customers in a friendly manner.
Reported any hazardous situations to Manager promptly.
Ensured that servers deliver food and beverages as per restaurant standards.
Maintained the dining hall clean and safe.

Lead Server

Senior Lifestyle Corporation, Louisville, KY

May 2004 – July 2007

Assisted in hiring and training new hires.
Counseled and motivated servers to ensure optimum services.
Addressed customer’s queries about menu selections.
Contacted kitchen staffs about recook orders, wait time and product availability.
Communicated customer’s additional meal requirements and special requests to kitchen staffs.
Cleared and cleaned tables for next meals.
Ensured all servers follow food sanitation standards.
Worked with Manager in cost control and labor budget preparation activities.

Education

Associate Degree in Hospitality Management

Germanna Community College, Fredericksburg, VA