Room Service Server Resume

Ellen Alvarez

1582 Stout Street

York, PA 17401

(555)-555-5555

[email]

Job Objective To obtain work as Room Service Server.

Highlights of Qualifications:

  • Substantial experience in providing room services at restaurants
  • Sound knowledge of cash handling procedures
  • Wide knowledge of food service techniques
  • Familiarity with menu items, daily specials and service time
  • Good understanding of customer service principles
  • Ability to address customer needs
  • Ability to transport heavy food trays
  • Ability to push goods on a cart weighing a maximum of 100 lbs
  • Ability to respond to customer needs, issues, comments and problems
  • Ability to set up and deliver all VIP amenities
  • Ability to respond promptly and acknowledge all guests
  • Ability to work in stressful and noisy environment

Professional Experience:

Room Service Server

Helix Hotel, York, PA

August 2007 – Present

  • Answered room service calls to take food orders.
  • Delivered food to guest rooms and meeting rooms.
  • Arranged tables as per restaurant standards.
  • Arranged silverware neatly on tables.
  • Responded to customer’s queries regarding menu items.
  • Checked whether food and beverage orders are correct before serving to customers.
  • Removed dirty dishes and clutters from tables.
  • Prepared checks and processed customer payments.

Room Service Server

Vdara Hotel & Spa, York, PA

May 2004 – July 2007

  • Suggested any special menus to customers.
  • Delivered food orders to rooms in a timely manner.
  • Ensured the quality of food delivered to guest’s rooms.
  • Followed food safety and sanitation guidelines.
  • Removed food service trays from the rooms.
  • Responded to customer’s complaints in a professional manner.
  • Adhered to proper uniform codes and attendance policies.

Education

Associate Degree in Restaurant Management

Tompkins Cortland Community College, Dryden, NY

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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