Rooms Controller Resume Example

When writing a Rooms Controller Resume remember to include your relevant work history and skills according to the job you are applying for. Whether you're seeking an entry-level position or have been in your career for a few years, exposing your relevant achievements in your resume can allow you to stand out and get that job interview.

This resume example is a great representation of what a hiring manager is looking for in a Rooms Controller Resume. Feel free to use this example for reference as you create your own resume or use this easy resume builder that will guide you through every step of your building your resume in just a few minutes.

Here is the Rooms Controller Resume example:

Louis Gillis

1770 Lucky Duck Drive

Pittsburgh, PA 15201



Job Objective Seeking a Rooms Controller position with the perfect company that offers me the opportunity to learn and gain more experience in this field.

Highlights of Qualifications:

  • Profound knowledge of all hotel operations
  • Ability to perform basic math functions without the use of a calculator
  • Ability to effectively deal with internal and external guests
  • Ability to verify and adjust billing for guests

Professional Experience:

Rooms Controller

Omni Hotels, Pittsburgh, PA

August 2005 – Present

  • Notified Housekeeping of special requests, late checkouts, room changes and day-use rooms.
  • Assisted Service Agents with all room changes, assured accurate status of all rooms.
  • Attended to daily due-outs and all skips and sleeps, cleared system prior to end of each shift.
  • Assisted at Front Desk by checking guests in and out during peak arrival and departure periods.

Rooms Controller

Starwood Hotels & Resorts, Pittsburgh, PA

May 2000 – July 2005

  • Assured that guest needs and special requests are met.
  • Answered all phones directed to the Front Office.
  • Attended Housekeeping pre-shift to communicate information regarding groups, VIP guest and special requests.
  • Checked numbers for the day and post for the staff and to give to supervisors for pre-shift meetings.
  • Placed all guest requests to the housekeeping department, documented the request and guest follow up.
  • Checked in all unassigned rooms, made keys and gave key packets to Supervisor to bring to the front desk for customer pick-up.


Bachelor’s Degree in Hospitality

Virginia State University, Petersburg, VA

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  • March 1, 2022Create Date
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