Benefits Analyst Resume

Alannah Johnson

2967 Flournoy St, Apt#901

Dallas, TX 75237



Job Objective To secure a Benefits Analyst position in a well established organization with a stable environment.

Highlights of Qualifications:

  • Excellent knowledge of databases such as Access, SDE and SQL
  • Extensive knowledge of market analysis, market segmentation techniques and developing marketing strategies
  • Strong working knowledge of federal and state regulations government benefit issues
  • Familiar with the general functioning of all kinds of business processes
  • Proficient in Microsoft Office Suite (Excel, Microsoft Power Point, Microsoft access)
  • Excellent Interpersonal, partnering and communication skills, both written and oral
  • Ability to handle high level of confidentiality regarding employee information

Professional Experience:

Benefit Analyst, August 2005 – Present

Saxon Mortgage Services, Inc., Dallas, TX

  • Consistently documented administrative processes and procedures.
  • Managed, reviewed and monitored ongoing client issues and deliverables.
  • Accountable for testing and quality review of client specific documents.
  • Deftly developed and implemented best practices.
  • Analyzed and reviewed documentation of procedures and identified process improvements.
  • Proficiently built strong relationships with clients and business partners.
  • Identified solutions for changing needs in market place.

Benefit Analyst, May 2000 – July 2005

MPAY Inc., Dallas, TX

  • Performed individual pension calculations and optional forms for termination.
  • Provided plan documents and followed administrative procedures related to benefit calculations.
  • Constantly updated spreadsheets and calculated procedures.
  • Actively answered helpline calls from participants, recorded calls, followed-up with research on participant questions and paperwork for file.
  • Prepared new pension starts for trust submission.
  • Deftly participated in administrative consulting projects.


Bachelor’s Degree in Human Resources, University of Chicago, Chicago, IL

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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