IT Field Engineer Resume
Here is the IT Field Engineer Resume example:
Eric Castillo
176 Cambridge Court
Clarksville, AR 72830
(555)-555-5555
[email]
Job Objective To obtain an IT Field Engineer position in which to use my past expertise to better the company and help it grow.
Summary of Qualifications:
- Remarkable experience in onsite technical customer support
- Sound knowledge of desk side client support system
- Familiarity with Windows 9X, Windows 2000 and Windows NT Workstation
- Familiarity with protocols and large accounts
- Ability to perform multi task and prioritize work
- Ability to effectively handle escalations and time critical issues.
Work Experience:
IT Field Engineer, August 2005 – Present
Amedisys Home Health Services, Clarksville, AR
- Maintained hardware and performed necessary repairs, identified problems and resolved it in a cost effective manner.
- Assembled hardware at customer site, installed and set up hardware, tested function and identified if re was any problem.
- Documented all service calls and facilitated billing process in accordance to warranty and contract.
- Prepared vendor paperwork and returned parts that needed to be replaced under warranty period.
- Updated knowledge of new technologies and formulated cost effective ways and satisfied client.
- Monitored all service problems encountered by client and escalated them to Field Engineer.
IT Field Engineer, May 2000 – July 2005
PC SOLUTIONS, Clarksville, AR
- Coordinated with client and implemented infrastructure at new agency site.
- Performed installation and set up for equipments for required hardware and software.
- Assisted third party vendors in installation of communication systems.
- Performed tests on process and ensured that end user verified the working of process.
- Trained end user in necessary communication and information security policies that are in accordance to agency requirement.
- Performed troubleshoot on all network devices, identified problem and resolved it.
Education
Bachelor’s Degree in Computer science, Carson-Newman College, Jefferson City, TN
- 1.0.0Version
- --Download
- 1File Count
- March 1, 2024Create Date
- March 1, 2024Last Updated
Most Popular Resumes
- Accenture Analyst Resume Examples
- Access Control Specialist Resume Examples
- Agile Project Manager Resume Examples
- Agile Scrum Master Resume Examples
- Analytical Technical Analyst Example Resume Examples