Student Advocate Resume

Cheri Mcgee

1787 Mill Street

Seneca, SC 29672

(555)-555-5555

[email]

Job Objective Pursuing the opportunity to enhance my career and use my skills to their fullest by securing a Student Advocate position with reputable company.

Highlights of Qualifications:

  • Excellent experience in developing resolving strategies after conflicts
  • Sound knowledge of managing youth development activities
  • Profound knowledge of managing CRM for students
  • Ability to maintain a high volume of calls and emails
  • Ability to manage large and small group of students and parents
  • Proficient in maintaining confidentiality of information

Professional Experience:

Student Advocate

DeVry Education Group, Seneca, SC

August 2012 – Present

Responsibilities:

  • Monitored various resident undergraduate and graduate programs for retention of students.
  • Administered everyday incoming calls and resolved majority of issues.
  • Ensured compliance to university policies and ensured optimal customer services.
  • Developed and maintained effective relations with undergraduate and graduate students.
  • Administered various departments on campus and assisted to resolve issues.
  • Participated in summer orientation programs and assisted in event planning set up.

Student Advocate

Berkeley College, Seneca, SC

May 2009 – July 2012

Responsibilities:

  • Monitored caseload of students and coordinated with young people and tutors.
  • Developed and maintained professional relationship with staff members.
  • Maintained and updated case notes for individual students on a regular basis as per policies.
  • Participated in case management sessions and designed appropriate strategies.
  • Analyzed project requirements and provided support to objectives.
  • Assisted students with academic and personal projects to achieve objectives.

Education

Bachelor’s Degree in Child and Adolescent Development

San Diego State University, San Diego, CA

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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