Dispatch Supervisor Resume

When writing a Dispatch Supervisor Resume remember to include your relevant work history and skills according to the job you are applying for. Whether you're seeking an entry-level position or have been in your career for a few years, exposing your relevant achievements in your resume can allow you to stand out and get that job interview.

This resume example is a great representation of what a hiring manager is looking for in a Dispatch Supervisor Resume. Feel free to use this example for reference as you create your own resume or use this easy resume builder that will guide you through every step of your building your resume in just a few minutes.

Here is the Dispatch Supervisor Resume example:

Dennis Eckhart

750 Jones Street

Fort Worth, TX 76105

(555)-555-5555

[email]

Objective Seeking work in my desired field as Dispatch Supervisor with a well-established company.

Qualifications:

  • Vast Experience in dispatch and customer service
  • Exceptional knowledge of Distribution system design, functions and maintenance
  • Wide knowledge of driver pay rates and customer billings
  • Solid understanding of Construction principles, practices, safety standards and business processes.
  • Proficient with Microsoft applications, SAP, Spreadsheets, and word processing
  • Amazing ability to prepare reports, correspondence and procedure manuals
  • Outstanding ability to effectively lead a diverse group of individuals
  • Ability to adjust freight schedules adequately according to change
  • Remarkable ability to adapt and remain flexible in a dynamic environment
  • Strong customer service, planning and organizational skills

Experience:

Dispatch Supervisor, August 2005 to till date

MV Transit, Fort Worth, TX

  • Ensured dispatch personnel are effectively performing linked function.
  • Recommended suggestions to maximize efficiencies and resolved issues.
  • Monitored specific charts and daily graphs to ensure that all service calls are completed in a timely manner.
  • Monitored critical call statistics and ensured calls timely resolution.
  • Ensured overall compliance with various office policies.

Dispatch Supervisor, June 2002 to July 2005

Charter Communications, Fort Worth, TX

  • Recommended suggestions to maximize efficiencies and resolved issues.
  • Ensured that all service calls are being managed and completed in a timely manner.
  • Monitored Dispatcher calls for Quality Assurance purposes and coached for improvement when training, process issues are identified.
  • Implemented new policies and procedures and oversaw changes implemented.
  • Oversaw training for newly hired and ongoing training for dispatchers.
  • Hired, trained and evaluated dispatch personnel.
  • Oversaw scheduling of workloads for dispatchers.

Education

Bachelor’s Degree in Business Administration, Valley City State University, Valley City, ND

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated