VIP Manager Resume

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Here is the VIP Manager Resume example:

Brent Gagne

490 Boggess Street

Dayton, OH 45406

(555)-555-5555

[email]

Job Objective Accomplished VIP Manager searching for position with well-established firm where my experienced will be utilized to the fullest.

Highlights of Qualifications:

Huge experience in managing VIP customers, monitoring all front desk activities of luxury resort and developing various VIP strategies
Expertise in VIP management
Profound knowledge of promotional spends for VIPs
Operational knowledge of Microsoft Office applications
Immense ability to work with various genres of VIPS
Ability to maintain confidentiality on VIP activities
Skilled to provide excellent customer services
Exceptional skills to work in a fast moving environment
Proficient in dealing with large number of people

Professional Experience:

VIP Manager

Verizon Communications, Dayton, OH

October 2008 – Present

Developed and managed all VIP programs for high profile guests of resort.
Coordinated with prospective customers and attended various VIP events.
Reviewed success of guests and initiated programs accordingly.
Initiated market research programs and gathered insights of customer expectation.
Monitored all on and off line events for VIPs.
Assisted issues concerning VIPs immediately.
Prepared weekly reports to be submitted to executive management team.
Handled all customer queries.

VIP Coordinator

T-Mobile, Dayton, OH

August 2003 – September 2008

Managed efficient check in and check outs for all VIP clientele.
Administered services provided to guests and ensured availability of personalized services.
Organized limousines pickup and drop for VIPs.
Determined all guest needs and informed hosts and supervisors on potential problems.
Maintained confidentiality of all records regarding guests.
Ensured availability of pleasant task at all times.

VIP Specialist

KeyCorp, Dayton, OH

May 1998 – July 2003

Administered optimal customer services to VIPs and ensured assistance at all times.
Analyzed guest needs and made reservations accordingly.
Ensured privacy of all VIP guests in accordance to policies.
Managed facility for VIP events.
Assisted guests and informed of charges and credits.
Established effective system and maintained highest level of customer services to client.

Education

Bachelor’s Degree in Marketing

Susquehanna University, Selinsgrove, PA