VIP Manager Resume

Brent Gagne

490 Boggess Street

Dayton, OH 45406



Job Objective Accomplished VIP Manager searching for position with well-established firm where my experienced will be utilized to the fullest.

Highlights of Qualifications:

  • Huge experience in managing VIP customers, monitoring all front desk activities of luxury resort and developing various VIP strategies
  • Expertise in VIP management
  • Profound knowledge of promotional spends for VIPs
  • Operational knowledge of Microsoft Office applications
  • Immense ability to work with various genres of VIPS
  • Ability to maintain confidentiality on VIP activities
  • Skilled to provide excellent customer services
  • Exceptional skills to work in a fast moving environment
  • Proficient in dealing with large number of people

Professional Experience:

VIP Manager

Verizon Communications, Dayton, OH

October 2008 – Present

  • Developed and managed all VIP programs for high profile guests of resort.
  • Coordinated with prospective customers and attended various VIP events.
  • Reviewed success of guests and initiated programs accordingly.
  • Initiated market research programs and gathered insights of customer expectation.
  • Monitored all on and off line events for VIPs.
  • Assisted issues concerning VIPs immediately.
  • Prepared weekly reports to be submitted to executive management team.
  • Handled all customer queries.

VIP Coordinator

T-Mobile, Dayton, OH

August 2003 – September 2008

  • Managed efficient check in and check outs for all VIP clientele.
  • Administered services provided to guests and ensured availability of personalized services.
  • Organized limousines pickup and drop for VIPs.
  • Determined all guest needs and informed hosts and supervisors on potential problems.
  • Maintained confidentiality of all records regarding guests.
  • Ensured availability of pleasant task at all times.

VIP Specialist

KeyCorp, Dayton, OH

May 1998 – July 2003

  • Administered optimal customer services to VIPs and ensured assistance at all times.
  • Analyzed guest needs and made reservations accordingly.
  • Ensured privacy of all VIP guests in accordance to policies.
  • Managed facility for VIP events.
  • Assisted guests and informed of charges and credits.
  • Established effective system and maintained highest level of customer services to client.


Bachelor’s Degree in Marketing

Susquehanna University, Selinsgrove, PA

  • 1.0.0Version
  • 250Download
  • 1File Count
  • March 1, 2020Create Date
  • March 1, 2020Last Updated

Create your own professional looking resume for free using our resume builder!