Appointment Scheduler Resume

Helen Whitt

1072 Duff Avenue

Essex Junction, VT 5452



Job Objective Appointment Scheduler with a high degree of aptitude seeking employment with a well established organization.

Highlights of Qualifications:

  • Outstanding experience of scheduling appointment in health care facility
  • Remarkable knowledge of medical terminology and equipment
  • Exceptional knowledge of health insurance and scheduling appointment
  • Immense ability to complete work within deadline
  • Sound ability to analyze and resolve all appointment issues
  • Ability to work under pressure
  • Ability to communicate with all clients
  • Ability to perform scheduling for medical office
  • Proficient with MYSIS software, Word and Excel

Professional Experience:

Appointment Scheduler

Southwestern Eye Center, Essex Junction, VT

August 2007 – Present


  • Coordinate with clients and provided all necessary information for appointments
  • Assisted to manage all incoming calls for staff members.
  • Evaluated demographic and insurance information for patients and make corrections.
  • Scheduled and cancelled appointments for patients as per requirement.
  • Maintained confidentiality of all information as per HIPAA guidelines.
  • Participated in agency functions and meetings.
  • Maintained records of attendance for all staff members.
  • Administered all front desk operations for medical clinic.

Appointment Scheduler

The Vision Centers, Essex Junction, VT

May 2004 – July 2007


  • Provided optimal level of customer services to all internal and external customers.
  • Administered appointment schedule and respond to voicemails.
  • Maintained knowledge of patient call wait times.
  • Evaluated insurance for all patients and scheduled appointments.
  • Greeted customers and directed line to appropriate personnel.
  • Coordinated with patients and provided reminders for appointments.
  • Reviewed insurance eligibility for all patients prior to appointments.


Bachelor’s Degree in Administrative Management

La Roche College, Pittsburgh, PA

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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