Emergency Room Unit Secretary Resume

Margie Sheffield

2528 Fantages Way

South Portland, ME 4106



Job Objective To obtain an Emergency Room Unit Secretary position in an organization where I can use my skills to benefit and enrich my knowledge.

Highlights of Qualifications:

  • Extensive experience of handling and performing administrative and clerical tasks of Emergency Room Unit
  • Sound knowledge of data entry, filing, and bookkeeping practices
  • Commendable knowledge of medical terminology, codes, and ER medications
  • Familiarity with workplace safety measures, customer service, and telephone etiquette
  • Ability to conduct medical assessments and EKG of patients facing medical emergencies
  • Ability to execute assigned tasks and handle conflicts, in adverse situations, successfully

Professional Experience:

Emergency Room Unit Secretary

Saint Louis University Hospital – St. Louis, MO

August 2012 – Present


  • Received, screened, and forwarded incoming phone queries, politely and promptly.
  • Registered and admitted emergency room patients, in an efficient manner.
  • Obtained insurance information and collected payments from patients.
  • Assisted with transportation of ER patientsand followed established policies and procedures.
  • Utilized and maintained office databases and recordkeeping systems.
  • Ordered, procured, and replenished all office and medical supplies, as required.

Emergency Room Unit Secretary

Florida Hospital – Orlando, FL

May 2009 – July 2012


  • Handled incoming telephone callers, contacted physicians and ordered medical supplies, on a daily basis.
  • Arranged and presented patient charts and coordinated all emergency events.
  • Made transportation arrangements for ER patients and assisted in their transfer.
  • Prepared and maintained records related to patient admission, discharge, test results, and treatment.
  • Kept and maintained computerized records of physicians’ orders for patient care services.
  • Developed and maintained positive professional relationships with clinical staff and medical fraternity.


Bachelor’s Degree in Nursing

Averett University, Danville, VA

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