Hospital Switchboard Operator Resume

Amy Southwell

662 SW Jim Ward St

Siletz, OR 97380



Job Objective To obtain a Hospital Switchboard Operator position in a highly reputed organization

Summary of Qualifications:

  • Experience Switchboard experience in hospital setting
  • In-depth knowledge of operating PBX switchboard
  • Ability to receive customers, clients, and visitors with courtesy, tolerance, and efficiency at all times
  • Familiar with Microsoft Office Suite, databases, and email
  • Ability to communicate effectively with patients, and guests
  • Sound ability to use switchboards and adding machine effectively
  • Strong written and verbal communication skills
  • Excellent communication skills and positive telephone etiquette

Work Experience:

Hospital Switchboard Operator, May 2004 – Present

Carney Hospital, Siletz, OR

  • Responsible for completion of the registration process for all patients who came through the Emergency Department.
  • Ordered entry for any x-ray procedures, contacted physician offices and other departments to check on missing orders.
  • Directed all telephone inquires to the appropriate area or person while maintaining strict confidentiality for all patient information.
  • Made all announcements such as drills and disasters, paging of authorized personnel and relaying of messages.
  • Collected payments and wrote receipts after the cashier is closed and collected cash deposits from the kitchen.

Hospital Switchboard Operator, March 2002– April 2004

St. Lukes Cornwall Hospital, Siletz, OR

  • Greeted visitors and informed appropriate person as needed.
  • Operated overhead paging system and initiates code pages for emergencies.
  • Collected and updated on-call schedules as needed.
  • Performed routine back-up functions to ensure data integrity.
  • Operated overhead paging system and initiates code pages for emergencies
  • Performed routine back-up functions to ensure data integrity.


High School Diploma, James Monroe High School, Lindside, WV

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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