Inbound Sales Representative Resume

Jesus Perez

3596 State Street

Canton MI 48187



Job Objective Seeking reputable company in which to obtain an Inbound Sales Representative position.

Highlights of Qualifications:

  • Remarkable experience in automatic call distribution, consumer service and data terminal
  • Ability to answer inbound calls from consumers and analyze customer
  • Ability to sit for long periods of while communicating over the telephone
  • Ability to overcome initial customer objections
  • Accurate keyboarding skills (25+ wpm)
  • Superior critical thinking and problem solving skills
  • Excellent telephone etiquettes

Professional Experience:

Inbound Sales Representative

Time Warner Cable, Canton MI

November 2006 – Present

  • Handled incoming phone calls and answered inquiries.
  • Marketed cable services and aided customers to refrain from disconnected services.
  • Imparted information with regard to products, billing, repair and collections.
  • Handled customer complaints professionally and coordinated with management with regard to unresolved complaints.
  • Managed field service calls.

Inbound Sales Representative

Lincoln Financial Group, Canton MI

February 2001 – October 2006

  • Scheduled customer appointments.
  • Managed acquiring broadband customers.
  • Recommended proper sales offers for customer’s profitability.


Bachelor’s Degree in Sales

Morris Brown College, Atlanta, GA

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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