Case Manager Supervisor Resume

Susan Trujillo

659 Whitman Court

Hartford, CT 6103



Job Objective To obtain Case Manager Supervisor position with an organization that has a stable environment.

Highlights of Qualifications:

  • Huge experience working as a Case Manager
  • In-depth knowledge of case management principles, procedures and practices
  • Extensive knowledge of the CASSP and HSN System
  • Familiarity with social, economic, cultural and environmental factors
  • Computer Literate with proficient in Windows Office 2003 and data bases
  • Excellent oral and written communication skills
  • Exceptional ability to meet deadlines and complete several task on time
  • Immense ability to comprehend and follow oral and written directions
  • Profound ability to conduct detailed analytical evaluations and studies and prepare related reports and recommendations

Professional Experience:

Case Manager Supervisor, August 2005 to till date

Community Resources for Justice, Hartford, CT

  • Resolved problems and conflicts associated with the program.
  • Recorded daily activities of Intensive Case Managers, their contacts and productivity.
  • Evaluated the performance of employees, utilized the established performance criteria and guidelines.
  • Prepared proper documentation and interacted with human resources, prior to discussion with the employee.
  • Aided individuals and families requiring social service assistance.

Case Manager Supervisor, June 2002 to July 2005

Devereux, Hartford, CT

  • Ensured that all incidents are reported in a timely fashion to supervisors via email.
  • Prepared initial and periodic revisions of independent living plans.
  • Provided weekly supervision to case management staff and interns.
  • Prepared and made use of appropriate community resources for clients.
  • Resolved client problems and made decisions in compliance with program policies, procedures and protocols.


Bachelor’s Degree in Sociology, Aquinas College, Grand Rapids, MI

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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